1. Data controller
DYGI powered by dygital is responsible for personal data collected through this website. Privacy requests may be submitted through the WhatsApp channel shown on the contact page. Before a formal commercial engagement, the applicable proposal or agreement will identify the legal controller, address and any additional contact channels.
2. Information we may collect
Forms may request your name, company, phone number, email address, solution of interest, general information about business processes and message content. Limited technical information may also be recorded, including date, request type, source page and a non-reversible fingerprint of the IP address for abuse prevention.
3. Purposes
- Answer information, demonstration and quotation requests.
- Analyze automation, chatbot, CRM, ERP, point-of-sale or other system needs.
- Provide the commercial follow-up requested by the interested person.
- Prevent spam, fraud and misuse of website forms.
- Comply with contractual or legal obligations when a commercial relationship exists.
4. Retention and security
Requests are stored in a restricted area of the server. Reasonable technical controls are applied, but no internet-connected system can guarantee absolute security. Information is retained as needed to answer the request, preserve commercial evidence and meet applicable obligations.
5. Transfers and service providers
We may use hosting, email, messaging, analytics or technology-integration providers that process information on DYGI’s behalf. We do not sell personal data. External platforms such as WhatsApp or Meta operate under their own terms and privacy notices.
6. Your rights
You may request access, correction, deletion or objection through WhatsApp at +52 55 6661 2773. The request must reasonably identify the person and clearly describe the right being exercised. Additional information may be requested to verify identity.
7. Cookies and local storage
The site uses essential elements to maintain sessions, prevent forged submissions and remember language, visual theme, cookie notice and assessment progress. Analytics remains disabled until expressly configured. See the Cookie Policy.
8. Changes
This notice may be updated due to operational, technical or regulatory changes. The current version will be published on this page with its update date.